Privacy policy

Operator and contact

Greenprint Design operates this website to provide information about landscape planning, garden design, planting concepts and outdoor space improvements. If you have a privacy question or would like to discuss how your information is handled, contact us at [email protected] or call +1 (786) 536-6076 .

Information you choose to provide

This website does not include an online project request form. If you contact Greenprint Design by phone or email, you may choose to provide your name, telephone number, email address, property details, approximate site dimensions, photographs, design preferences, planting ideas, accessibility requirements, budget expectations and project timing. Please share only information relevant to your enquiry and avoid sending confidential information that is not needed to discuss your project.

Information about a property may include existing landscape features, sunlight conditions, drainage concerns, preferred outdoor activities, maintenance expectations and areas you would like to redesign. We use these details to understand your request, respond to your questions and determine appropriate next steps. You are responsible for ensuring that any photographs or other materials you send are appropriate to share and do not unnecessarily expose another person's private information.

Data type	Purpose	Retention note
Phone and email details	To respond to enquiries, discuss design requirements and maintain communication about a potential or active project.	Retained only for as long as reasonably necessary to handle the enquiry, maintain relevant correspondence and meet applicable obligations.
Property and design information	To understand the site, evaluate your stated priorities and discuss suitable landscape design approaches.	Retained with related project communications when needed for follow-up, project coordination or recordkeeping.
Essential localStorage notice	To remember that the website cookie notice has been acknowledged and avoid repeatedly displaying the same notice during subsequent visits.	Stored locally in your browser until the relevant site data is cleared or the stored value is otherwise removed.

How information is used

Information provided directly to Greenprint Design is used to answer questions, understand requested services, discuss design preferences, coordinate consultations and communicate about relevant project details. We may refer to earlier correspondence when responding to a follow-up question so that you do not need to repeat information already supplied. We do not use the information described in this policy to create unrelated advertising profiles.

We aim to collect and use only information reasonably relevant to the purpose for which you contacted us. Providing personal information is voluntary; however, choosing not to provide details necessary to understand a request may limit the guidance we can offer or prevent us from responding fully.

Cookies and browser storage

This website may use essential browser storage to remember the status of its cookie notice. This storage supports a basic website function and is not intended to identify you personally or track your activity across unrelated websites. The notice may reappear if you clear your browser data, use a different browser or device, or change settings that prevent the site from retaining local information.

For further details about the notice and browser controls, review our Cookie policy . Your browser may allow you to inspect or clear locally stored website data. Clearing it can remove saved preferences and cause certain notices to appear again.

Security and sharing

Information received through phone calls and email is used for relevant business communication and is not sold as a marketing list. We do not knowingly disclose personal information to unrelated third parties for their independent promotional purposes. Information may be shared when necessary to handle your enquiry, provide a requested service, protect legitimate rights or comply with applicable legal requirements.

We take reasonable steps to handle information carefully, but no method of electronic communication or storage can be guaranteed to be completely secure. Email messages may pass through systems operated by third-party providers, and the security of your own device and email account is outside our control. Avoid sending sensitive information unless it is genuinely necessary for your enquiry.

Data retention and your choices

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing relevant project communications, resolving disputes and meeting applicable recordkeeping obligations. The appropriate retention period depends on the nature of the information and the circumstances of the enquiry.

You may contact us to ask about personal information you have provided, request a correction, or ask for information to be deleted where applicable law permits. Some records may need to be retained for legitimate operational or legal reasons. We may need sufficient details to verify your request before taking action.

External websites and changes to this policy

If this website links to an external website or service, that destination operates under its own privacy practices. We encourage you to review its policies before providing information. Greenprint Design is not responsible for the privacy, security or content practices of independent third-party websites.

This policy may be updated when website features, business practices or applicable requirements change. The revised version will be published on this page. We encourage visitors to review this information periodically to understand how information is handled when contacting Greenprint Design or using this website.